Flix App and its administrators do not provide or help users find playlists. We do not supply any kind of content or playlists, and we are not responsible for any content uploaded to our app.

Please do not purchase the app if you do not have a playlist or media content. No content is included after activation. Your payment will not be refunded if you purchase the app without having a playlist or if something is not working.

Every time you start the app, it must load the playlist from your source or provider's server. A slow or unresponsive provider may cause freezing issues.

Yes! Under the settings menu, you can find different themes. There are three available themes for customization.

This may be caused by an ISP lock if your computer is on a different network. If both your computer and TV are on the same network and the playlist still does not work, it could be due to your TV’s supported formats. Not every Smart TV supports all content types, as each TV model differs in its compatibility with streaming formats.

• Samsung: Supported formats and codecs

• LG webOS: Supported formats and codecs

• Android platform: Supported formats and codecs

• Apple TV (tvOS): Supported formats and codecs

• Sony Bravia (Android TV): Supported formats and codecs

• Hisense Smart TVs: Supported formats and codecs

• TCL Smart TVs: Supported formats and codecs

• Roku TV: Supported formats and codecs

• Vizio SmartCast: Supported formats and codecs

This may be due to your internet connection. Before contacting your provider, please check your internet connection, as connectivity issues are often the cause rather than the provider.

No, the app does not have an integrated EPG system. However, if your provider has an EPG-ready system, it should work with our platform.